Delete your Lyverva account
How to delete your account and data, from the Lyverva app, the website, or by asking us.
This page is for the Lyverva app on Android and the Lyverva website. Both use the same account, so deleting it in one place deletes it everywhere.
In the Lyverva app
- Open the app and sign in.
- Tap Settings at the top of the Projects screen.
- Under Your data and account, tap Delete account.
- Enter your password to confirm.
On the website
- Sign in at app.lyverva.com.
- Open your account menu and choose Account settings.
- In Danger Zone, enter your password and choose Delete My Account.
Can’t sign in?
Email support@lyverva.com from the address on your account and ask us to delete it. We’ll confirm it’s you before deleting anything, and reply when it’s done.
Before you delete
You can download a copy of your data first: in the app, Settings → Download my data; on the website, Account settings → Download My Data.
If you own a project or team that other people also use, transfer ownership to someone else first. Lyverva will tell you if anything needs doing before your account can be deleted.
What is deleted
- Your profile and profile picture
- Your sign-ins and sign-in history, signed-in devices and API keys
- Projects and teams that only you belong to, with everything in them, including files
What is kept
- What you added to projects you share with other people stays there for them, but is no longer linked to you. Your name is shown as “A deleted user”.
- Copies in our backups are removed as the backups are replaced, within about two weeks.
Deleting your account can’t be undone. Questions? Contact support@lyverva.com.